Terms of Use

1. Parties and agreement

These Terms of Use (the “Terms”) are a binding agreement between you (the lawyer, staff member, or other individual accessing the Service, and the law firm that subscribes to it — together, the “Subscriber”) and Lexo365, operated by Scribble Solutions (“Lexo365”, “we”, “us”).

By creating an account, checking the acceptance box, or otherwise using the Service, you agree to these Terms, the Privacy Policy, and the Terms of Reference (together, the “Policy Bundle”). If you do not agree, you must not use the Service.

If you accept on behalf of a firm, you represent that you are authorized to bind that firm. These Terms apply to firm administrators, lawyers, paralegals, and staff who are granted access.

2. The Service

Lexo365 is software-as-a-service practice-management software for solo lawyers and small firms. It provides tools for client and matter management, notes, tasks, activities (billable time capture), documents, knowledge search, and optional AI-assisted workflows.

Lexo365 is not a law firm and is not a lawyer. The Service does not create a solicitor-client relationship with Lexo365 or Scribble Solutions and does not provide legal advice. The Terms of Reference set out the allocation of professional responsibility and liability.

3. Accounts and eligibility

You must provide accurate registration information and keep it current. Firm administrators invite additional users. Each user must use their own credentials.

You must be legally capable of entering this agreement and, where you practise law, authorized to do so in your jurisdiction. You are responsible for ensuring that your use of the Service complies with law-society and professional-conduct rules applicable to you.

4. Account security

You are responsible for maintaining the confidentiality of credentials issued to you and for all activity under your account. Notify us promptly at info@lexo365.com if you believe an account has been compromised.

We may suspend access where we reasonably believe credentials are being misused or the Service is at risk.

5. Acceptable use

You may use the Service only for lawful professional purposes and in accordance with these Terms and applicable law, including rules of professional conduct.

You must not: attempt unauthorized access to any system; interfere with the Service; upload malware; probe, scan, or reverse-engineer the Service except as permitted by law; use the Service to store or transmit content you are not entitled to process; or misrepresent the Service as legal advice to your clients.

6. Fees, plans, and taxes

Access may be offered on a free, trial, or paid subscription plan. Fees, if any, are as presented at the time of purchase or as otherwise agreed in writing. Unpaid amounts may result in suspension.

Unless stated otherwise, fees are exclusive of applicable taxes. You remain responsible for taxes arising from your subscription.

7. Suspension

We may suspend or restrict the Service, in whole or in part, if you materially breach these Terms, if required by law, or if continued use would pose a security, legal, or operational risk. Where reasonably practicable we will give notice. Suspension does not limit other remedies.

8. Data ownership

The Subscriber retains all right, title, and interest in client records, matter information, documents, notes, activities, and other content the Subscriber or its users enter into the Service (“Subscriber Data”). Lexo365 does not claim ownership of Subscriber Data.

Client personal information in Subscriber Data is controlled by the Subscriber. Lexo365 hosts and processes it to provide the Service, as described in the Privacy Policy.

9. Licence to host and process

You grant Lexo365 a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit, and otherwise process Subscriber Data solely as needed to provide, maintain, secure, and improve the Service, to comply with law, and to exercise our rights under this agreement.

This licence ends when Subscriber Data is deleted in accordance with the Privacy Policy, except for copies retained in encrypted backups for a limited period or as required by law.

10. Third-party processors

The Service is hosted and delivered using subprocessors, including Supabase (database, authentication, storage, and related cloud services), Vercel (application hosting and related edge/compute services), and DocRaptor (document/PDF generation).

When you enable AI features, prompts are sent to large-language-model providers that you configure under a bring-your-own-key (BYOK) model. Lexo365 does not hold platform LLM API keys for Subscriber inference. You are responsible for the provider accounts and keys you configure.

Those processors act on our or your instructions as described in the Privacy Policy. Their own terms may also apply to the extent you contract with them directly (including BYOK providers).

11. Termination and export

You may stop using the Service and request account closure by contacting info@lexo365.com. We may terminate for material breach that remains uncured after notice, or immediately where legally required or where continued access would create serious risk.

Upon termination or closure, the Subscriber may request an export of Subscriber Data for thirty (30) days. After that window, we will delete or irreversibly anonymize Subscriber Data in accordance with the Privacy Policy, except where retention is required by law or needed to resolve disputes.

12. Changes

We may update the Policy Bundle from time to time. When we do, we will publish a new bundle version. Continued use after you are asked to accept a new bundle, and you accept it, constitutes agreement to the updated documents. If you do not accept a new bundle, you must stop using the Service.

13. Governing law

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. The courts of Québec sitting in the district of Montréal have exclusive jurisdiction, subject to any mandatory rights you may have as a consumer under applicable law.

14. Entire agreement

These Terms, the Privacy Policy, and the Terms of Reference constitute the entire agreement between you and Lexo365 regarding the Service and supersede prior or contemporaneous terms on the same subject, except any written order form or subscription agreement that expressly overrides a named provision.

If a provision is held unenforceable, the remaining provisions continue in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization or sale of assets.

Questions: info@lexo365.com.